Eyedentity Games

Do Your Transfer Now!

After a memorable 6 years, the Dragon Nest SEA game publishing contract between Cherry Credits and Eyedentity Games will end in late August. Moving forward, Eyedentity Games will be taking over the Dragon Nest SEA game service and operations, while Cherry Credits will continue providing Customer Service support.

To facilitate in the technical transfer, the Dragon Nest SEA game service will undergo a temporary service closure. Players can take this time to transfer their Dragon Nest SEA account to Eyedentity Games. During the transfer process, players will be required to create an Eyedentity Games account, which they would be using to log into the game upon the reopening of the Dragon Nest SEA game service.

Early Bird Transfer Bonus

The early bird catches the fat worm and the early hound gets the best spot. Apply for the User Transfer now and snag these bonus rewards!

Applications completed by 1 Aug, 2359HRS (GMT+8) would be eligible to get these rewards:

  • 5,000 DNP
  • 10
    High Grade Essence of Life
  • 5
    Lv. 95 Heraldry Pouch
  • 7
    Rune Dragon's Wrath (Unique)
  • 10
    Altea's Gacha Box
  • 1
    Job Change Scroll
  • 10
    Polished Garnet
  • Manticore Minion
  • 1
    Horn of Life (15 days)
  • 30 days
    Trading House Special Ticket
  • 24
    Resurrection Scroll
  • 10
    Messenger Yellow Bird
  • 10
    Messenger Blue Bird
  • 50
    Emergency HP recovery medicine
  • 30
    Item Protection Magic Jelly
  • 15
    Seal Stamp

Applications completed by 2 Aug - 6 Sep, 2359HRS (GMT+8) would be eligible to get these rewards:

  • 10
    Polished Garnet
  • 10
    High Grade Essence of Life
  • 5
    Lv. 95 Heraldry Pouch
  • 7
    Rune Dragon's Wrath (Unique)
  • 10
    Altea's Gacha Box
  • 1
    Job Change Scroll
  • Manticore Minion
  • 1
    Horn of Life (15 days)
  • 30 days
    Trading House Special Ticket
  • 24
    Resurrection Scroll
  • 10
    Messenger Yellow Bird
  • 10
    Messenger Blue Bird
  • 50
    Emergency HP recovery medicine
  • 30
    Item Protection Magic Jelly
  • 15
    Seal Stamp
Terms and Conditions

Terms and Conditions

  • The rewards eligibility is valid as soon as the user transfer service is in operation.
  • Rewards for the Early Bird Service Transfer will be credited when the Dragon Nest SEA server is reopened.
  • You must complete the User Transfer Application within the stated period in order to qualify for the rewards.
  • You will be rewarded once per account. Your rewards will be credited into your transferred Eyedentity account.
  • Rewards that are not collected and have expired will not be reimbursed.
  • All timings stated are in the GMT+8 time zone.
  • Terms and conditions are subject to change without notice.

How To Apply For Your Eyedentity Account Transfer

A) Setting Up Your Eyedentity Games Account

  1. Step 1: Visit here to create your Eyedentity account.

    Enter your details to create your Eyedentity Games account.

  2. Step 2: A confirmation email will be sent to the email address which you have registered.

  3. Step 3: Verify your email account via the “Click Here” button.

  4. Step 4: Upon clicking the link in the confirmation email, you will be prompted to login to your Eyedentity Account with the email and password you have used during registration. Please log in to your Eyedentity Account and re-click the “Click Here” button in your confirmation email to complete your account verification.

B) Setting Up Your Transfer

  1. Step 1: After you have created and confirmed your Eyedentity Account, click on the “Apply for Transfer” button in your Eyedentity Account.

  2. Step 2: You will now be prompted to go back to Cherry Exchange to complete the process. Please log in to Cherry Exchange and select Cherry Game Account > Apply Transfer.

  3. Step 3: Please read the Transfer Notice and verify your transfer via your 6-digit PIN or registered email address.

  4. Step 4: A verification email to verify your transfer application will be sent to your email address.

  5. Step 5: After clicking the link in the verification email, the transfer confirmation page will appear. Click on “Ok” and you’re all set.

    You have now successfully transferred your game account!

Upon reopening of Dragon Nest SEA game service, you will need to use your Eyedentity Game Account to login to the game.

Apply To Transfer Now!

FAQ

Q: What is this temporary closure all about?
A: To provide a smooth transition and handover, the technical teams of Cherry Credits and Eyedentity Games will need to temporary close the game in order to work their magic. During this interim, the Dragon Nest SEA game service will not be accessible. Do note that Dragon Nest VN and Dragon Nest EU are unaffected by this temporary closure.
Q: Is there anything that we have to do during this period?
A: Yes, please apply for a transfer to your Eyedentity Games account using the steps as given above.
Q: How does this affect my characters and items?
A: Your game data is completely safe. The game service transfer just means that Eyedentity Games team will be the one who will publish and handle the operations of the game, instead of the current Cherry Credits team.
Q: Can I still use my Cherry account to login to the game after service reopens?
A: Nope, you can’t. That is why a User Transfer Process is currently in place. You’ll need to use an Eyedentity Games’ account to login to Dragon Nest SEA after service reopens. This is a simple process where your current Dragon Nest SEA account will be binded to an Eyedentity Games account.
Q: What about my unused CC?
A: All unused CC is safe in your account. You can still use CC to purchase the new Cash Shop currency which Eyedentity Games will be introducing when the game service reopens.
Q: Do I still go to the same website and Facebook page when game service reopens under Eyedentity Games?
A: Eyedentity Games will launch their own official website for Dragon Nest SEA and the new URL will be announced when it’s ready. You can still visit the same Facebook page though, as it will still be managed by the Cherry Credits team.
Q: So, do I still go through Cherry Messenger for Customer Support after game service reopens?
A: For anything related to Cherry account, CC top-up or purchase, Dragon Nest VN and Dragon Nest EU, you will still go through Cherry Messenger for Customer Support. For anything relating to Dragon Nest SEA, you will need to visit the new official website for Dragon Nest SEA that Eyedentity Games will be launching, to access the Customer Support forms.
Q: But I want to continue playing Dragon Nest during the temporary closure!
A: We’re afraid the Dragon Nest SEA game services are unavailable during the closure period. Players can still continue to check out Dragon Nest VN and Dragon Nest EU should the withdrawal symptoms kick in. We apologise for any inconvenience caused.
Q: I still don’t quite understand what’s going on…
A: Due to the end of the Dragon Nest SEA game publishing contract between Cherry Credits and Eyedentity Games, the latter will be taking over all operational and game servicing aspects of Dragon Nest SEA. However, Dragon Nest VN and Dragon Nest EU will still remain in the care of the Cherry Credits team.